Agentic Cancellations & Refund Policy

This policy governs cancellations and refunds for our autonomous AI agent services. By activating or subscribing to an agent service, you acknowledge and accept these terms.

You are eligible for a full refund if:

• The agent has not yet been activated, configured, or deployed on your behalf.
• The refund request is made within 14 calendar days of purchase.

Once an agent is deployed or customized actions have been triggered, eligibility for refunds may be limited or replaced by partial refunds (see Section 5).

Send your request to contact@vectriumventures.com, including:

• Your order or subscription ID
• Date of purchase or activation
• Reason for cancellation/refund
• Any relevant deployment or usage details

Approved cancellations and refunds will be processed within 7–10 business days and issued via the original payment method.

Refunds are not available for:

• Agents that have already performed tasks or triggered actions in your environment.
• Customized integrations or API development once started.
• Usage charges for agents that ran beyond free trial or included compute usage.

If an agent was partially used or executed tasks, we may issue a partial refund that deducts actual usage or compute costs incurred on your behalf.

We may update this policy at any time. Revised versions will be published here and, if materially changed, shared via email or in-app notifications.

Questions or concerns about this policy? Get in touch at contact@vectriumventures.com. We’ll typically respond within 24–48 hours on business days.